1) **Use of Your Information**:

We collect your information to ensure the safety of our guests and understand who we are accommodating at our properties, which is crucial for the safety of our staff. Additionally, we gather website user and guest data for statistical purposes. We may also collect our guests’ nationality, date of birth, and gender for statistical analysis. When you visit our websites, your IP address (the unique address identifying your computer on the internet) may be logged automatically. We use IP addresses to manage our websites and gather broad demographic information for analytics. For reservations, we send guests confirmation emails and require your email address for this purpose.

2) **Reservation Data**:

To confirm a reservation, we need certain information from you, including your name, telephone or mobile number (for emergencies), gender, nationality, date of birth, identification data (e.g., passport, driving license details), credit card details, date of arrival and departure, and email address. Upon arrival, we’ll need the same information from your fellow travelers. Please ensure they are aware of this for a quick and efficient check-in process.

3) **Credit Card Data**:

To guarantee reservations via all channels, we require a full 16-digit debit/credit card number, name on the card, card type (VISA, Mastercard, or Maestro), three-digit security code, and expiry date. Your debit/credit card details are only used to secure your booking. We will only debit the account if you do not follow our cancellation procedure. Cancellations made at least 24 hours prior to arrival incur no charges, while no-shows or failure to cancel within 24 hours will result in a charge for the first night.

4) **Guest Personal Data**:

We respect guest privacy and will not sell or disclose personal information unless required in an emergency or as part of our duty of care.

5) **Keeping Our Data Up To Date**:

Please inform us if any personal information we hold about you needs updating. We may contact you if we suspect we hold false information.

6) **Website Security**:

While the Internet is not entirely secure, we have implemented various security procedures, including firewalls, to block unauthorized traffic to our website.

7) **Third Party Websites**:

Our website contains links to other websites. Please refer to their privacy policies and terms and conditions for data use and reservations made via third-party websites/agents.

8) **Photography and Film**:

No permission is needed to take photos or film at our properties. However, if photographing or filming other guests, please seek permission first. Verbal consent is preferred. Occasionally, we may commission crews to film or take photographs for promotional purposes. If you prefer not to be filmed or photographed, please voluntarily leave the area.

9) **Disclosing Your Information to Third Parties**:

We will not disclose any personal information without your permission unless legally obliged to do so.

10) **Your Rights**:

By submitting your information, you consent to its use as outlined in this Privacy Policy. You may request the personal information we hold about you at any time, subject to identity verification.

11) **Changes to Our Privacy Policy**:

We may update our Privacy Policy at any time. Continued use of our websites indicates your agreement to any such changes.